Safety & Usage Information

Safety and usage information

Arca is a TENS device intended to support pain management. It is not a diagnostic tool or a cure. Read the instructions supplied with your device before first use and follow them if they differ from this general summary.

Do not use without medical advice if

  • You have a pacemaker, implanted defibrillator or another implanted electronic medical device.
  • You are pregnant or think you may be pregnant.
  • You have epilepsy, a heart condition, unexplained pain, reduced sensation or another condition that could affect safe use.

Pad placement

  • Use only on clean, dry, healthy skin.
  • Do not place pads on broken, irritated, infected or numb skin.
  • Do not place pads on the head, front or sides of the neck, directly over the spine, or across the chest so current could pass through the heart.
  • Do not use near water or while driving, operating machinery, bathing or sleeping.

Using the device

  • Start at the lowest intensity and increase gradually to a strong but comfortable tingling sensation.
  • Do not use damaged pads, cables or equipment.
  • Stop use if you experience pain, dizziness, skin irritation or any unexpected reaction.
  • Keep the device and pads away from children.

If you are unsure whether TENS is suitable for you, speak to a qualified healthcare professional. For product support, email hello@tryarca.co.uk.